When the Client approached Prople in 2007, one of the major challenges was processing the accounts payable transaction which covers 1,000 suppliers and 400 invoices and 400 checks and bank advises weekly.
Some of the challenges in the course of the engagement were managing customers with mixed cultural background and understanding country specific policies and implementation guidelines which required several deviations from the general policies set by the Client.
The Client's long operating hours and multiple work schedules required solid back-office support most importantly in the area of HR administrative services. The non-core yet highly critical tasks of timekeeping and payroll processing are important for the Client to cultivate a better relationship with its large workforce.
The CLIENT is a global leader in beauty products, founded in 1909. It has been involved in the adventure of beauty and has become the number one cosmetic group in the world. Since then, it has undergone major launches, acquisitions and opening of new subsidiaries.
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